Welcome to the virtual office of

BCGVA- Virtual Support Services

Providers of professional secretarial and administrative support services.

We specialize in providing legal secretarial support to lawyers and legal support professionals.


Company Profile 

BCG VA - Virtual Support Services provides off-site/virtual secretarial and office support solutions to small and medium businesses, community groups and individuals.  Virtual support is conducted from our head office in Toronto, Ontario, Canada.  We also provide pre-arranged on-site support.  We specalize in providing Legal Secretarial support to lawyers and legal professionals.

Our Goal

Our goal is to build solid partnerships with our clients.  We aim to increase the productivity and profitability of our clients in their own marketplace by providing professional, high quality, cost-effective, administrative solutions on a virtual basis.

About Us

BCG VA - Virtual Support Services is a Canadian company founded by Elizabeth Brazeau in 2007.  Ms. Brazeau, is a professional with over 18 years of Canadian experience in the legal, real estate and medical fields.


Ms. Brazeau holds both the IVAA Ethics Check and the CRESS designations.

(Ethics Check #08-03-20110)

BCG VA - Virtual Support Services strives to increase awareness of the VA industry in Canada and abroad.  Ms. Brazeau volunteers her professional administrative support services on an ongoing basis to the IVAA Certification Team (2009-2010), the R. H. McGregor Home and School Association's  (2010-2012)  web team, and has provided volunteer transcription support to Project Homeless Connect San Francisco (2009).  In 2010 and 2009 we participated in the VA Industry Survey prepared by the Virtual Assistance Chamber of Commerce with a view to increasing awarenss of the field.

Contact BCG VA today via

 click-to-call from the web


Over the years, Ms. Brazeau has been fortunate to work with many talented individuals, and small and large businesses, including those at Borden Ladner Gervais LLPRoyal LePage Connect (formerly Coldwell Banker), and the Toronto East General Hospital.  These wonderful opportunities provided Ms. Brazeau with a strong work ethic and a dedication to professionalism. 

Through formal education, on-the-job training, and completion of the OSEB  program, Ms. Brazeau was in a position to open her virtual doors in 2007, and she hasn't looked back since.


NOTE TO POTENTIAL CLIENTS:  Contacting our office via email does not mean that our company has been retained by you, or is agreeing to same in the future.  No business relationship is formed unless and until our company agrees to act for you, and that any such agreement will be confirmed in a retainer agreement or retainer letter, in accordance with our usual policies.   Unless you are an existing client, no information provided to us via email will be considered confidential and, accordingly, no personal and/or confidential information should be sent without prior agreement.


“I hired Elizabeth to assist with client intakes, bookings and communications.  She has earned an A+.  She is responsible, takes charge and is able to work with minimal direction.  I highly recommend Elizabeth if you need some administrative assistance in your firm.  She provides tremendous value in so many ways.  Elizabeth is extremely personable and trustworthy and gets the job done when promised.”

Jeff Morris - Jeff Morris Mediation


“Elizabeth has provided us with administrative support in an innovative, flexible and economical way. This has given us a great option in dealing effectively with special projects.”

Chris Jaglowitz, Toronto Lawyer

“Elizabeth is an excellent communicator.  She is knowledgeable in best practices and has a superior knowledge of I.T. and computer based software solutions.   Top Qualities:  Personable, On Time High Integrity”

Dan Woods, Manager, Coldwell Banker Case Realty (now Royal LePage) 


“I worked with Elizabeth for a few years at Coldwell Banker Real Estate.  Elizabeth was the most professional staff we had.  Elizabeth would always go the extra distance for us to help us in our business.  She is extremely competent and highly intelligent. Working with her was always pleasant as she had a sunny and positive outlook.  No job or problem was too big for her.  Elizabeth would find the answers in a pinch.  I would highly recommend her.” 

Mike Rogers, Sales Representative, Remax Hallmark Realty Ltd.

“terrific person to work with” 

Chris Kelos, Senior Marketing Manager, Coldwell Banker Real Estate (now with ReMax Hallmark)

“I retained Ms. Brazeau to be my virtual Legal Assistant for some time.  While I was a bit hesitant at the time at using a virtual assistant, I was extremely impressed with her professionalism.  She understood and executed instructions efficiently, punctually and appropriately, seeming to guide her work through an understanding of the context for each project.  She is reliable and personable and I would certainly recommend her to others.   Top Qualities:  Personable, On Time, High Integrity”   

Zaid Sayeed, Lawyer, Argent Law

“Elizabeth is a very proficient and competent person who excels at every task taken on. Anyone would be extremely happy with Elizabeth's work ethic and enthusiasm to take on new jobs and follow through to a successful conclusion.  Elizabeth is a customer oriented person and an excellent problem solver.” 

Douglas Williams, Sales Representative, Coldwell Banker Case Realty, Brokerage

"Elizabeth has been a huge asset to Pibworth Professional Solutions.  She has completed several tasks for us and always delivers on time.  Her level of professionalism is something we rely on and trust.   I would not hesitate to recommend Elizabeth's services.   Top Qualities:  Great Results, Good Value, High Integrity."   

Lauren Pibworth, Owner – Pibworth Professional Services


“Elizabeth has provided professional and cost effective support to Neville Park Business Solutions for several years. My clients and I have been happy to count her as a member of our team.”   

Linda Horowitz, Owner and Online Business Manager, Neville Park Professional Solutions



BCG VA - Virtual Support Services are proud to be associated with:

 Virtual Assistant Success        

 Express Dictate - Dictation Recording Software        


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BCGVA - Admin and Office Support Solutions to Grow Your Business!